Terms and Conditions for RadiantGemm
Effective Date: November 16, 2024

Welcome to RadiantGemm! These Terms and Conditions (“Terms”) govern your use of our website radiantgemm.com (“Website”) and the purchase of products from our online store. By using our Website, making a purchase, or accessing any of the services offered by RadiantGemm, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using our Website and services.

1. Acceptance of Terms

By accessing or using RadiantGemm’s Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you are using our Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

RadiantGemm reserves the right to update or modify these Terms at any time. All changes will be posted on this page with an updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

2. Use of the Website

  • You may use the Website solely for lawful purposes and in accordance with these Terms. You agree not to use the Website for any activity that could damage, disable, or impair the operation of the Website or interfere with other users’ enjoyment of the Website.
  • You agree not to attempt to gain unauthorized access to the Website, any associated systems or networks, or any accounts associated with RadiantGemm.
  • You are responsible for ensuring that any information you provide on the Website is accurate, complete, and up-to-date.

3. Products and Availability

  • Product Information: While RadiantGemm strives to provide accurate product descriptions, specifications, and images, we do not warrant that the product descriptions or other content on the Website are error-free, complete, or reliable.
  • Product Availability: All products are subject to availability, and we cannot guarantee that any product shown on the Website will be in stock. In the event a product is out of stock or unavailable, we will notify you as soon as possible.
  • Pricing: Prices are listed in USD and may change at any time without notice. RadiantGemm reserves the right to correct pricing errors, and in the event a price is incorrectly listed, we will notify you and provide the correct price.

4. Ordering and Payment

  • Placing an Order: When you place an order on the Website, you are making an offer to purchase the products in your shopping cart. We reserve the right to accept or reject your order at our discretion.
  • Order Confirmation: After placing an order, you will receive an order confirmation email, which is only an acknowledgment of your order and not an acceptance of it. Your order is not considered accepted until we process and ship the items.
  • Payment Methods: We accept a variety of payment methods, including credit and debit cards, PayPal, and other payment options as indicated on our Website. You represent and warrant that you have the legal right to use any payment method you provide.

5. Shipping and Delivery

  • Shipping: RadiantGemm offers domestic and international shipping options. Shipping fees are calculated at checkout based on the delivery address and the size of your order. Delivery times may vary depending on your location.
  • Order Processing: Orders are processed and shipped Monday through Friday, excluding holidays. Please allow 1-3 business days for order processing before shipment. You will receive tracking information once your order has been shipped.
  • International Orders: For international orders, customs duties and taxes may apply, and you are responsible for any such charges. Please check with your local customs office for more details before placing an international order.

6. Returns and Refunds

  • Our Refund and Returns Policy outlines the conditions for returning or exchanging products, the process for obtaining a Return Authorization Number (RAN), and the eligibility for refunds. Please refer to our Refund and Returns Policy for full details.

7. Account and Security

  • Account Registration: You may be required to create an account to make purchases or access certain features on our Website. You agree to provide accurate and up-to-date information during the account creation process.
  • Security: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account or password.

8. Privacy

  • Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please refer to our Privacy Policy for full details.

9. Intellectual Property

  • All content on the Website, including text, images, graphics, logos, trademarks, and software, is the property of RadiantGemm or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without prior written consent from RadiantGemm.

10. Limitation of Liability

  • RadiantGemm is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products, including but not limited to, loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
  • We are not liable for any delays or failure to perform our obligations under these Terms if the delay is caused by circumstances beyond our reasonable control, such as natural disasters, acts of war, or disruptions in supply chains.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Hawaii, United States, without regard to its conflict of law principles. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Hawaii.

12. Termination

RadiantGemm reserves the right to suspend or terminate your access to the Website or your account at our discretion if we believe you have violated these Terms or engaged in conduct that could harm the Website, other users, or our reputation.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing RadiantGemm! We are committed to providing you with the finest jewelry and accessories, and we want your experience with us to be as enjoyable and seamless as possible.